Hassle-Free & Free Returns (US Only)
We want you to love your purchase. That’s why we offer free, no-questions-asked returns for 30 days after you receive your package. Free return labels apply to domestic US orders only.
International Returns
For international orders, we’re happy to accept returns within 30 days, but we’re not able to offer free return shipping. Customers are responsible for return postage on international shipments.
Holiday Extended Return Window
Orders placed November 1 through December 31 qualify for returns through January 31. Shop early and gift with confidence.
How It Works
Contact us at support@antsonamelon.com to start your return. We’ll provide return instructions and next steps. Once your item arrives back with us, we’ll inspect it and issue your refund within 3 to 5 business days.
Looking to upgrade? See our Trade-In Policy below.
Trade-In Policy
We’re happy to offer trade-in options on select products for customers looking to upgrade.
Trade-in requests must be initiated within 30 days of receiving your order.
To qualify for a trade-in, your item must be in like-new condition with no signs of use, wear, modification, or damage. All original packaging, accessories, and components must be included and in like-new condition.
Customers are responsible for all shipping costs associated with trade-ins, including shipping the item to us and return shipping for the upgraded or replacement product.
All trade-ins are subject to inspection and approval at our discretion.
Once your item is received and inspected, we’ll confirm eligibility and process your trade-in within 3 to 5 business days. Approved trade-ins will be applied as credit toward your upgraded purchase. If the item does not meet the required condition, it will be returned to you at your expense.
To begin a trade-in, please contact us at support@antsonamelon.com for instructions and next steps.
Lost, Damaged, or Stolen Packages
We fully guarantee delivery on all domestic shipments. If your package is lost, damaged, or stolen, we’ll replace it at no cost to you. Please notify us within 30 days of the shipment date.
