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RGB Critter Troubleshooting

RGB Critter BT Troubleshooting

What updates are being made to the RGB Critter BT and Ants on a Melon Apps?

Do I need cell service or Wi-Fi to use my RGB Critter BT Flashlight?

I can't connect my RGB Critter BT to the Ants on a Melon App

RGB Critter BT will only turn on when plugged into a power source (broken Battery Door)

The app froze on me or is acting weird

My battery won't charge

My battery is discharging when not in use

The colors on my group of RGB Critter BTs don't always match

The battery level in the app is changing

RGB Critter 2.0 Troubleshooting

My RGB Critter doesn't hold a charge (it won't turn on)

The buttons on my RGB Critter don't work properly (example: on/off button doesn't work when pressed)

RGB Critter will only turn on when plugged into a power source (broken Battery Door)

The button LEDs are flickering when plugged when charging

I dropped my Critter and the End Cap is stuck in the aluminum housing

I dropped my Critter without the End Cap installed and the aluminum housing dented

I fully charged my Critter and the next time I used it the battery was dead

REPLACEMENT PARTS

Where can I buy a replacement End Cap?

Where can I buy a replacement Battery Door?