We guarantee the delivery of all orders, domestic and international. If a package is lost, damaged or stolen, tell us within 30 days of the ship date and we will replace it at no cost.
If your order arrives but something inside it is missing or wrong, email support@antsonamelon.com with two photos: everything that arrived, laid out so we can see the whole order at once, and the packing slip that shipped inside the box. The slip lists exactly what was picked and packed for you, so the two together let us spot the gap quickly and send the missing pieces at no cost to you.
All orders over $99 ship free within the United States.
Most orders ship the next business day. Unless otherwise noted, every order ships within 2 business days.
Pickup is free from our workshop at 790 30th Street, Suite D3, Springfield, OR 97478, Monday to Thursday, 9am to 5pm. Choose Pick up at checkout. We will email you to confirm before you head over, and most orders can be ready the same day.
One flat rate by DHL Express, set by the weight of your order and shown at checkout before you pay. Fully tracked door to door, typically 2–7 business days.
| Destination | Up to 1 lb | Over 1 lb |
|---|---|---|
| Canada & United Kingdom | $27.95up to 1.25 lb | $34.95 |
| Mexico | $29.95 | $34.95 |
| Western EuropeGermany, France, the Netherlands, Belgium, Luxembourg, Ireland, Italy, Spain, Portugal, Monaco, San Marino and Vatican City | $39.95 | $54.95$69.95 over 3 lb |
| Australia, New Zealand & Japan | $34.95 | $39.95 |
| Rest of EuropeAustria, Greece, Andorra, Switzerland, Norway, Sweden, Denmark, Finland, Cyprus, Malta, Poland, Czechia, Slovakia, Hungary, Slovenia, Croatia, Romania, Bulgaria, Estonia, Latvia and Lithuania | $44.95 | $59.95$74.95 over 3 lb |
| AsiaPhilippines, Taiwan, Singapore, South Korea, Hong Kong, Macau, India, Thailand, Indonesia, Vietnam and China | $39.95 | $49.95 |
| United Arab Emirates | $39.95 | $44.95$49.95 over 2 lb |
| Brazil | $44.95 | $54.95$59.95 over 2 lb |
| South Africa | $59.95 | $69.95$79.95 over 2 lb |
Everywhere else ships by DHL Express Worldwide, priced live at checkout for your address: 2–5 business day transit, fully tracked.
Track international shipments with DHL at dhl.com/tracking.
Delivery times do not include customs clearance, which varies by country. Any VAT, duties, or customs fees are set by your country and are separate from shipping. Thresholds vary, and many countries charge nothing on smaller orders. Where charges do apply they are payable on delivery and are the recipient's responsibility.
United Kingdom: the UK applies its £135 threshold to the value of the goods alone. Postage is not counted toward it. Orders with a product value of £135 or less are not charged customs duty, import VAT at the border, or a carrier handling fee, so they normally arrive with nothing further to pay. UK VAT at 20% is added at checkout on these orders, so the total you see before paying is the full price. Above £135, UK VAT is worked out on the goods plus postage, and duty and a carrier handling fee may apply as well.
The products are awesome. I upgraded from the critter to the critter BT. The ease of the app control is phenomenal, especially doing custom programming. I had to have an order ship quickly for a particular job, and they were able to get exactly what I needed and expedite the order. All around 5 star.
I sent my Critter BT in for service and upon return the USPS damaged the shipment… I contacted AOAM and Indigo took swift action and my fretting quickly dissipated. The Critter was replaced and I'm goin out to light paint tomorrow evening!
I needed a replacement battery for my RGB Critter light. The original lasted almost 6 years. This company is great and their products are just as awesome as they are.
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This lithium-ion battery cannot be shipped internationally and cannot be added to your cart.
You can purchase the required battery locally with these specifications:
Do not purchase protected, button top, 3.2V, or 1.5V cells.
Ants on a Melon is not responsible for batteries purchased from third-party sellers. Please verify specifications and use only high-quality lithium-ion cells from reputable brands.
