Warranty Policy
We want you to enjoy your Ants on a Melon products for years to come, worry-free. That’s why we stand behind their durability and performance with a solid warranty. If something unexpected happens, we’re here for you—ready to help and get you back in action. Your experience matters to us, and we’re always happy to make things right!
What Our Warranty Covers
- Defects in materials or workmanship, including electronics
- All accessory products are covered for life
- RGB Critter BT - 2 year (Lifetime Warranty upgrade available at checkout). Warranty registration is required for this product (Warranty Registration Page).
- Batteries are covered for 60 days
To process a warranty claim, you’ll need to return the part to us and cover return shipping. We will repair or replace it for free.
Warranty Claim Contact Information
Are you experiencing an issue with your Ants on a Melon product? Drop us a line at support@antsonamelon.com. We're here to help you figure it out, fix it up, or swap it out.
Our Warranty Does Not Cover
- Any intentional or unintentional physical damage caused by the user, including damage from impact
- Wear and tear
- Damage from water or dust
- Theft or loss
- Battery capacity loss due to natural usage and aging
Repairs for Issues Not Covered by Our Warranty
We want to ensure you always have a working product. If your Ants on a Melon item gets damaged, reach out to us for repair options that may include a fee.
