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We design and assemble all products in Oregon, USA

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International Order Information

International Shipping Options

1. UPS Worldwide Expedited & UPS Worldwide Saver

  • Reliable door-to-door tracking.
  • 3-5 day *estimated* delivery.
  • No max order value.
  • We guarantee the delivery of your order. 
  • Track your package on UPS.com.
  • Higher customs and duties rates charged by UPS.

 

2. DHL Express

  • Reliable door-to-door tracking.
  • 3-5 day *estimated* delivery.
  • No max order value.
  • We guarantee the delivery of your order. 
  • Track your package on DHL.com.
  • Lower customs and duties rates than charged by UPS.

 

3. UPS Mail Innovations

  • Lower fees than UPS and DHL.
  • 2-3 week *estimated* delivery.
  • You can track your package using this website: https://parcelsapp.com/en/tracking
  • Your order may take up to 7 days to ship. This is because we need to wait for a certain number of packages that will all be shipped using this service before we ship your order.
  • Limited tracking information - Once your package leaves the US, we will be unable to provide accurate tracking information on the whereabouts of your package.
  • While UPS provides this service, it differs from the UPS Express shipping options, and you will not incur any import fees from UPS.

Unfortunately, we cannot offer free shipping to the following regions due to limitations with the UPS Mail Innovations shipping method.

  • Mexico
  • South America
  • Africa

Shipping Upgrades for UPS Mail Innovations

In certain cases, we may require you to upgrade from UPS Mail Innovations to a more reliable service, such as UPS Express or DHL. This may apply if:

  • You live in a region with unreliable mailing services.
  • The order value is high based on your location.

If an upgrade is necessary, we will contact you before shipping your order to discuss available options. Our goal is to ensure the safe and timely delivery of your package.

 

Customs and Duties

1. All delivery times are approximate and do not include the amount of time required to clear customs.

2. We cannot, for any reason, lower the product prices on customs documents.

3. All duties, taxes and brokerage fees will be due at time of delivery.

4. You are responsible for any VAT, tariff, duty, taxes, handling fees, brokerage charges, customs clearance charges, etc. required by your country for importing consumer goods. Ants on a Melon cannot predict your country's customs or fees. This website can help you estimate how much your duty/taxes will be.