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FAQ

  • BUYING

  • shipping-faq

    SHIPPING

  • returns-faq

    RETURNS

  • warranty-faq

    WARRANTY

Can I upgrade my RGB Critter 1.0 or 2.0 to work with the new app?

Can I trade in my old RGB Critter for store credit?

Where can I find the RGB Critter User Manual?

How bright is the RGB Critter?

Do I need an adaptor to connect your accessories to the RGB Critter?

Is the RGB Critter compatible with LPB tools?

How long will it take my order to ship?

Can I buy your product in Europe or UK?

If I select the Express (overnight) shipping option will I receive my package tomorrow?

(International) What are my options for shipping?

(International) Can you lower the listed price of the order on the international documents?

What is your return policy?

The product has been lightly used. Can I still return it for a full refund?

What is the return process?

What is your Warranty Policy?

Can I spar or battle with my RGB Critter Flashlight and Sol Saber Accessory?

Can I use the RGB Critter and Jupiter Rope Accessory like a Rope Dart (holding fibers and swinging RGB Critter around the body)?

Can I use a different 18650 battery with my RGB Critter Flashlight?

Can I disassemble and modify the RGB Critter?

Are all twist-on accessories compatible with the RGB Critter BT?

HOW CAN WE HELP?

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