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Upgrade To RGB Critter 2.0 (US Customers)

RGB Critter 2.0 (US Customers)
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Please note this only applies to US-based customers. International customers need to follow these separate instructions.

 Important Notices

  • Discounts cannot be applied to this product.
  • We are not responsible for any packages that are lost or damaged on the way to our facility.
  • Please contact us before adding this item to your cart if you want a guaranteed delivery option and/or insurance for the package you're sending us.
  • If your RGB Critter is returned with damage, we will notify you of the damage and wait for your confirmation before we process the upgrade to your product.

 

RGB Critter 1.0

If your RGB Critter shipped before 5/22/22, you have an RGB Critter 1.0 Flashlight.

Your RGB Critter 1.0 can be upgraded to 2.0. To receive this upgrade, you must send it to our facility in Oregon, USA.  


$16.50 Covers The Following

-Upgrade (1) RGB Critter 1.0 to 2.0. This fee includes to-and-from USPS postage and a service fee for the 2.0 upgrade.

-Please contact us at support@antsonamelon.com if you have more than (1) RGB Critter to return.

-Pre-paid postage to return your RGB Critter to AOAM (to and from).   

Important Information

  • Once the payment is received, we'll email you the pre-paid postage for your return.
  • If the RGB Critter has water damage, we will not be able to update it to 2.0.
  • If there is significant damage to the body of the RGB Critter, we will not be able to update your RGB Critter to 2.0.
  • Remove the RGB Critter's battery before returning it.
  • The postage is for USPS only; the box must be 8x8x8 inches or smaller. If the box is larger than this, additional postage fees may be required. 
  • We are not responsible for any packages that are lost or damaged on the way to our facility.
  • Please include a note with your return that includes your contact information, address information, and reason for the return.
  • We'll be in contact within 5 business days of receiving your return.

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